Frequently Asked Questions

Everything you need to know about your Sarah Haran experience.

What makes Sarah Haran handbags unique?

Our handbags feature a unique modular design, allowing you to customize your look with interchangeable tassels, straps, and 'Joy' pouches to transition seamlessly from day to night.

Do you offer international shipping?

Yes, we ship our luxury accessories worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or bespoke items are non-refundable.

How do I care for my leather bag?

To maintain the beauty of your leather, we recommend using a high-quality leather cream and avoiding prolonged exposure to direct sunlight or moisture.

What payment methods do you accept?

We accept all major credit cards, PayPal, and offer flexible payment options through Klarna and Clearpay for our UK customers.

Is there a warranty on your products?

Every Sarah Haran bag comes with a lifetime guarantee against manufacturing defects, reflecting our commitment to exceptional craftsmanship and quality.